This page explains our approach to privacy on all our Office Needs websites and how it affects you. It covers:
1. Personally identifiable information: such as your name, applicable addresses and email address
2. Financial information: If you wish to make an automated payment for your purchase, we will require your credit card number, security number and expiry date. Your financial information is used solely for this purpose. We use WooPayments to process your card data, which is an approved services provider under the Payment Card Industry Data Security Standards (PCI DSS). No record of your financial information will be held on our sites or otherwise by us following the processing of your payment. WooPayments also does not use, share, retain or store this information for any purpose, other than to process your payment.
3. Cookies and System Logging:
A cookie is a file that is placed on your computer by another computer on the internet, to enable that computer to know when you are using a particular website. For example, if you had a cookie on your home PC, you may be greeted by your name when you log on to a particular website.
We do use essential cookies on our sites, in order to provide you with the ability to shop via our online store – these cookies are what enable us to provide you with your saved shopping basket, and also show your customised product lists when you log in. We do also collect information such as the date and time of visits to our websites, the pages viewed and time spent on our sites. This is collected anonymously, and not linked to any individual. We use this information to improve your experience on our website. If you want to understand more about our use of Google Analytics, click here to read more or click here to follow their opt-out procedure if you wish.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We do also use cookies to track links from marketing emails we send you, in order to better understand the content our users like to see. This information is linked to the email address you provide us, if you have chosen to sign up to our mailing list.
Note: You can disable cookies on your computer at any time by using the preferences or options menu in your browser, but be aware that some of the functionality of your online shopping experience with us cannot operate without them.
The websites that we collect information through are www.officeneedsgroup.co.uk, www.officeneedsfurniture.co.uk and evl42.s1.e-storefront.co.uk. All these sites are owned by Office Needs, registered in England and Wales under company number 3304530, with our registered office at 16 Heronsgate trading estate, Basildon, Essex SS14 3EU. You can find our contact details here.
The personally identifiable information that we collect through our websites is owned solely by us. We do not share, sell or rent your information to any other person, company or organisation in any way, other than as disclosed in this document or as stated at the point where we collect your information.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
The information described above will be used by us for the following purposes only:
We pass on your information to people who work with us only if that information is necessary for the purposes stated above.
We currently use the following third-party organisations in order to process your information (where applicable):
To protect your privacy, your financial information is sent to us through a secure server which encrypts it before it is sent to us. The system uses a secure mode using 128 bit SSL encryption.
We also use our best efforts to protect your information off-line: it is only given to those of our employees who genuinely need to access it in order to perform their job. Our security procedures for storing and disclosing customer details conform with the Data Protection Act 1998, in order to prevent unauthorised access to it.
Our websites may, from time to time, contain links to other websites. We are not responsible for the privacy practices of the owners and operators of these sites. We therefore encourage you to read the privacy statements and policies on each site to which you are asked to submit personal information.
If you wish to change any of your personal information, please contact us using the details set out on the contact page of our website (found here).
If you would like to gain access to any personal information held by us about you, then please contact us in writing to request a copy of your information. We reserve the right to verify your identity before providing a copy of any information.
Any changes we may make to our Privacy and Cookie policy in the future will be posted on this page, and where appropriate, notified to you by email.
If you have any questions about this policy or our procedures, please contact us using the details set out on the contact page of our website (found here).
